Frequently Asked Questions

At American Eagle Freight Inc, we combine over 20 years of hands-on industry experience with a commitment to punctuality, reliability, and full transparency. Our clients benefit from a real-time tracking system, competitive pricing, certified safety standards, and responsive customer service that ensures peace of mind throughout every shipment.

Yes, American Eagle Freight Inc provides flexible scheduling, including after-hours, weekend, and public holiday services. Our team is equipped to handle urgent freight needs 24/7, helping you avoid delays and keep your supply chain moving smoothly.

While American Eagle Freight Inc specializes in B2B freight solutions, we also support individual customers with larger or specialized shipping needs. Whether you’re a growing business or an independent shipper, we’re here to assist with professional logistics solutions tailored to your goals.

Our team prioritizes shipment safety with certified handling practices, proper packaging support, and advanced tracking systems. For high-value or sensitive cargo, American Eagle Freight Inc also offers temperature-controlled logistics and custom crating options to ensure every shipment arrives securely and in excellent condition.

Absolutely. We offer flexible logistics contracts for regular or high-volume shipments. Whether you need daily, weekly, or monthly pickups, our team will create a custom schedule that supports your business needs efficiently.

Yes. American Eagle Freight Inc proudly serves a wide range of industries including construction, healthcare, automotive, manufacturing, and retail. Our industry-specific logistics knowledge allows us to handle specialized cargo with the right equipment and expertise.

We understand that business needs can change. Our cancellation and rescheduling policy is designed to be flexible and client-friendly. You can contact our team directly to make any necessary adjustments—without facing unexpected fees or rigid policies.

Yes, we are equipped to handle shipments of all sizes and weights, including oversized loads and heavy cargo. With access to flatbed trucks and custom transport solutions, American Eagle Freight Inc is your trusted partner for specialized freight handling.

For domestic freight within the U.S., you’ll typically need to provide shipment details including cargo dimensions, weight, pickup and delivery addresses, and contact information. Our team will guide you through the process to ensure a smooth booking experience.

Yes, all shipments managed by American Eagle Freight Inc are supported by our advanced tracking system. Clients receive access to real-time status updates, so they can monitor progress, plan ahead, and stay informed from pickup to delivery.

Yes, we offer reefer shipping and temperature-controlled logistics specifically for perishable or sensitive cargo. Whether it’s pharmaceuticals, food products, or delicate materials, we maintain the proper environment throughout the entire shipping journey.

At the movement we are not offering/handling hazardous material transport.

Yes. To support safe and organized logistics, our team provides assistance with packaging, labeling, and crating—especially for sensitive or high-value items. We ensure your shipment complies with transportation standards for both safety and efficiency.

Yes. You can request a quote directly through our website, via email, or by phone. Just share key details like cargo dimensions, weight, and delivery location, and the American Eagle Freight Inc team will respond promptly with a customized quote.

Our logistics specialists will assess your shipment’s specifications and recommend the best transportation solution. Whether you need enclosed transport, open deck hauling, or temperature-controlled shipping, we’ll ensure the ideal setup for safe and cost-effective delivery.

Yes, we provide emergency logistics and expedited freight services for time-sensitive shipments. If you’re facing a critical deadline or last-minute request, our responsive team will coordinate an urgent transport plan to meet your delivery timeline.

Yes. American Eagle Freight Inc operates across the entire United States, offering both short and long-distance freight services. Whether it’s a single-state haul or a coast-to-coast delivery, we’re equipped to handle the journey with precision.

We currently accept payments through bank transfers. Our billing process is secure and simple, and we provide all necessary documentation for accounting and record-keeping purposes.

Yes. American Eagle Freight Inc offers competitive pricing structures, including volume discounts and tailored rates for recurring clients. Contact us to discuss a custom logistics plan that fits your business and budget.

Our dedicated customer service team is available via phone, email, or the contact form on our website. Whether you have a tracking question, need help with booking, or want logistics advice, our team is ready to help with quick and accurate responses.

Yes. American Eagle Freight Inc offers logistics consulting to help clients design more efficient, cost-effective supply chains. We can assist with routing optimization, compliance advice, and tailored transportation strategies.

We work with trusted third-party carriers to extend our service reach. If you are a certified carrier interested in a professional partnership, please reach out to our operations team with your credentials and service offerings.

We recommend booking as early as possible, especially for large or specialized freight. However, thanks to our streamlined workflow and 24/7 availability, American Eagle Freight Inc can accommodate short-notice and same-day bookings whenever possible.

Yes. We support businesses with reverse logistics, offering pickup and return services for recalled products or unwanted deliveries. Our efficient return process helps minimize disruptions and manage reverse supply chains effectively.

Yes. American Eagle Freight Inc provides direct-to-site delivery and pickup, whether your shipment is going to a warehouse, retail location, or active construction site. We ensure timely delivery even in locations that require special coordination.